Hills & Dales’ Emergency Department provides high-quality emergency care 24 hours a day, 365 days per year, and is equipped to handle a full range of medical emergencies and injuries. The Emergency Department is staffed with experienced physicians and nurses with advanced trauma certifications, as well as certifications in both adult and pediatric life support.
For all emergencies, call 9-1-1 immediately!
Call 989-872-2121 if you need to reach Hills & Dales General Hospital’s ER Department.
For non-emergency illnesses and injuries, we offer an After Hours Clinic
NEW! Hills & Dales General Hospital is pleased to share they have received their designation as a Level IV Trauma Facility; making them the first hospital in Michigan to earn this designation.
As a Level IV Trauma Facility, Hills & Dales becomes a designated part of the State Wide Trauma System; endeavoring to help improve the care and outcomes provided to all trauma patients. Hills & Dales provides evaluation, stabilization, and diagnostic capabilities for injured patients. Some of the key components to the designation include:
- Having basic emergency department facilities to implement ATLS (Advanced Trauma Life Support) protocols with 24-hour laboratory and radiology coverage.
- Ensuring the nursing staff and physicians have initial and ongoing training in trauma care.
- Having developed transfer agreements for patients requiring more comprehensive care at a Level I, II or III Trauma Center.
- Incorporating a comprehensive quality assessment program
- Being involved with prevention efforts and having an active outreach program for referring communities.
Hills & Dales began the application process for a Level IV Trauma Facility in 2016. Once the application was submitted, Hills & Dales then began preparing for a site visit from the Michigan Department of Health and Human Services (MDHHS), which occurred in November of 2016. Hills & Dales ER Physicians, along with staff members, received many hours of additional training in trauma care.
What does Level IV Trauma Facility mean for patients? The designation means that critical patients may come to Hills & Dales, be stabilized, and transferred to a Level I,II, or III facility as needed. Both Covenant and St. Mary’s in Saginaw are Level II trauma facilities. You may wonder how this is different from what Hills & Dales currently does. The main difference is in the extensive training the staff went through to earn this designation. The criteria a hospital must meet in order to become a Level IV trauma facility makes them better equipped to receive critical patients.
Dawn Rudgers, RN, Trauma Program Manager, says, “As the first hospital in the state to earn this designation, we could not be more proud of the team and the hard work that went into this process. The criteria and application were very difficult and time consuming. Many staff members went above and beyond to help Hills & Dales earn this designation. We are very excited to continue providing the best care in our Emergency Department. Our patients have always been the top priority and this designation is another step in ensuring they get the care they need quickly.”
Other Emergency Rooms Physicians
Dr. Yapchai, Board Certified Emergency Medicine
Dr. West, Board Certified Emergency Medicine
Did You Know?
It is a requirement for Hills & Dales ER Nurses to have special certification? Below is a list of the certification required. We are proud of the work our ER Staff does and value their continued education and training.
BLS Basic Life Support
TNCC Trauma Nurse Certification Course
ACLS Advanced Cardiac Life Support
PALS Pediatric Advanced Life Support
CALS Comprehensive Advanced Life Support
ENPC Emergency Nurse Pediatric Course
Above: Hills & Dales General Hospital recently purchased five new Zoll defibrillators for use in our Emergency Room and other areas of the hospital.
Below: Lifenet Helicopter and MMR, two of our partners who assist in taking care of our patients during emergency medical situations.