Building on traditions - A vision for the future

Patient Accounting


When you checked in, the Admitting staff should have photocopied your driver’s license and insurance card(s). If this was not done, please have a family member or visitor bring them to the Admitting Department. They will copy the cards and return them.

If there is a question about your insurance coverage, please call 989-872-2121 and speak with our Patient Accounting Department; they will be happy to assist you.

If you do not have insurance…

If paying your hospital bill creates a financial hardship, you can apply for financial assistance, which may be available based on established guidelines. Consideration for assistance includes the patient’s or responsible party’s income level, situation, number of people in the home and other indicators of inability to pay. Financial Assistance Applications are available in the Admitting Office, Emergency Room, and any H & D clinics.  You can also find a copy on our Financial Assistance page.

If you are a member of a Health Maintenance Organization (HMO) or similar health plan…

Your plan may have special requirements, such as a second surgical opinion or pre-certification for certain tests or procedures. It is your responsibility to make sure the requirements of your plan have been met. If your plan requirements are not followed, you may be financially responsible for all or part of the services rendered in the hospital. Also, please be aware that some physician specialists may not participate in your health care plan and their services may not be covered.

If you are covered by Medicare…

We need to copy your Medicare card to verify eligibility and process your Medicare claim. You should be aware that the Medicare program does not cover payment for certain items and services, such as cosmetic surgery, some dental surgery procedures, personal comfort items, hearing evaluations, and others. Deductibles and co-payments are also the responsibility of the patient.

If you are covered by Medicaid or a Medicaid Managed Plan…

We need to copy your Medicaid card. Medicaid also has payment limitations on a number of services and items. Medicaid does not pay for the cost of a private room.

If you have any further questions regarding your bill, contact Patient Accounting at 989-912-6800.